Introduction
Your privacy matters to us at Sereyka Builds. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data when you interact with our website.
By accessing and using our website, you agree to these terms, which form a binding legal agreement between you (the user) and Sereyka Builds.
1. Information We Collect
a. Personal Information
When you create an account, make a purchase, or contact us, we may collect:
- Email address
- Payment details (securely processed by third-party providers)
We do not store full credit card numbers on our servers.
b. Non-Personal Information
We may collect certain data automatically to help improve your experience, such as:
- IP address
- Browser and device type
- Pages visited
- Referring URL
- Time spent on the site
- General geographic location
c. Referral Information
If you arrive at Sereyka via a partner referral link (for example, sereyka.com/rafaela) or from a partner domain, we store the partner's identifier in your browser's localStorage so that the partner can be properly credited with a commission upon purchase. This data does not contain personal information and is used solely for internal accounting.
2. How We Use Your Information
We use your information to:
- Provide access to your purchases and account features
- Process transactions securely
- Send order confirmations, support responses, and updates
- Analyze website usage and improve performance
- Comply with legal obligations
We do not sell, rent, or trade your personal information.
Legal Basis: Our legal basis for collecting and using your information is to perform our contract with you (Terms of Service) and our legitimate interest in providing a secure service.
3. Cookies and Local Storage
We use cookies and browser local storage (localStorage) to:
- Keep you logged in and maintain your session
- Remember your language and theme preferences
- Store a partner identifier (if you arrived via a referral link or partner domain)
- Analyze traffic (with your consent)
- Improve user experience
You can clear this data in your browser settings. Analytical cookies are loaded only after consent.
4. Third-Party Services
We use trusted third-party services to operate our business efficiently and securely:
- Stripe — Our payment processor that handles all transactions securely.
- Cloudflare — Website hosting, security, and content delivery.
- Google Analytics — Website analytics (with consent).
- Microsoft Clarity - Heatmaps and session recordings to understand how the site is used and improve it (loaded only with your consent; page content is masked by default). Provided by Microsoft.
- Resend — Email delivery services for transactional emails.
5. Security
Your account is protected by a password to help safeguard your privacy and security. It is your responsibility to prevent unauthorized access to your account by choosing a strong password and keeping it confidential.
We strive to protect the privacy of your account and personal information, but we cannot guarantee complete security. Unauthorized access, hardware or software failure, or other factors beyond our control may compromise the security of user information.
Our website may contain links to third-party sites. We are not responsible for the privacy policies or practices of those sites.
Data Breach Notification: In the event of a data breach that affects your personal information, we will notify affected users and relevant authorities within 72 hours, as required by GDPR.
6. Your Rights
Depending on your location, you may have rights under applicable data privacy laws, including:
- Accessing the personal data we hold about you
- Requesting corrections or updates to your information
- Requesting deletion of your personal data
- Withdrawing consent for marketing communications
To exercise any of these rights, contact us at: [email protected]
You can manage your subscription to marketing emails from the My Account page. Transactional notifications (payment confirmations, subscription notices, password recovery) are mandatory service emails and cannot be unsubscribed from without deleting your account.
7. GDPR Rights (EU/EEA Users)
If you are located in the European Union or European Economic Area, you have additional rights under GDPR:
- Right to Access: Obtain a copy of your personal data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restriction: Limit how we process your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain processing activities
To exercise these rights, email us at [email protected] with "GDPR Request" in the subject line. We will respond within 30 days.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Account data: Until you request deletion
- Transaction records: 7 years (legal/tax requirements)
- Analytics data: 26 months
When you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
9. Privacy of Minors
Registration on Sereyka is permitted from age 13 (16 for users in the European Union under GDPR Art. 8). Minor users must obtain consent from a parent or legal guardian before creating an account.
We do not request more personal data than is necessary to provide the service (email and payment data via Stripe).
If you are a parent or guardian and believe that your child has provided us with personal data without your consent, please contact us at [email protected] — we will delete this data within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the site constitutes your acceptance of any changes.
11. Contact
Questions about this policy:
- Email: [email protected]
- Discord: discord.gg/RCUUxW8hkA
Data Controller:
Serhii Kucherenko, JDG
Marszałkowska 64/15, 25-546 Kielce
NIP: 9592089977
Poland
For GDPR matters and exercising data subject rights: [email protected]